Returns & Exchanges

At IPPO WATCH, we want you to be completely satisfied with your timepiece. If your purchase doesn't meet your expectations, we offer a hassle-free 30-day return policy for all unworn watches in their original packaging.

Return Process

  • 1.
    Initiate Your Request

    Log into your account or visit our returns portal with your order number and email address to start the process.

  • 2.
    Package Your Timepiece

    Carefully place the watch back in its original presentation box, ensuring all protective films, manuals, and warranty cards are included.

  • 3.
    Ship to Our Warehouse

    Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

  • 4.
    Quality Inspection & Refund

    Once our horologists verify the condition of the watch, we will issue a full refund to your original payment method within 5-7 business days.