Returns & Exchanges
At IPPO WATCH, we want you to be completely satisfied with your timepiece. If your purchase doesn't meet your expectations, we offer a hassle-free 30-day return policy for all unworn watches in their original packaging.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to start the process.
- 2.Package Your Timepiece
Carefully place the watch back in its original presentation box, ensuring all protective films, manuals, and warranty cards are included.
- 3.Ship to Our Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our horologists verify the condition of the watch, we will issue a full refund to your original payment method within 5-7 business days.
